At Thornton Heath Florist, we believe that beautiful flowers and a joyful gifting experience should be accessible to everyone in our community. We are committed to ensuring that our website offers a seamless and welcoming experience for all visitors, regardless of ability. By prioritising accessibility, we aim to enable every customer in Thornton Heath and beyond to order from Thornton Heath Florist online with ease and confidence.
To provide a web experience that serves everyone, we have aligned our site with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These guidelines set the industry standard for web accessibility and are designed to make digital content more usable for people with a wide range of disabilities. Our ongoing commitment involves regular reviews and improvements to ensure our website continues to meet or exceed these requirements and best practices.
We understand that many users in Thornton Heath rely on assistive technologies such as screen readers to explore online services. Our website has been carefully designed, tested, and updated to work effectively with leading screen readers. We use proper semantic HTML, descriptive image alt text, consistent navigation, and ensure that all interactive elements are accessible via keyboard and compatible devices. This commitment helps offer full access to flower ordering, promotions, and all the content on Thornton Heath Florist’s website for every customer.
Visual accessibility is another key area for us. The Thornton Heath Florist website features a high-contrast design, clear text, and easily distinguishable buttons and links. This design consideration supports customers with visual impairments, colour blindness, or sensitivity to low contrast. We also choose font sizes, spacing, and layouts with readability in mind, so that all text is legible and easy to follow throughout the online journey.
If you encounter any barriers while using the Thornton Heath Florist site, we encourage you to reach out to us. Input from our Thornton Heath customers is vital in maintaining the highest levels of accessibility. We value your feedback and will promptly address any accessibility concerns or suggestions you may have. Please use the contact form on our website to let us know how we can better serve you—your experiences allow us to offer a better, more accessible florist service for the whole community.
Accessibility at Thornton Heath Florist is an ongoing mission, not just a one-time action. We regularly review our online flower shop, incorporating user feedback and evolving best practices. Our goal is to make it as simple as possible for every resident and visitor to Thornton Heath to browse, order, and enjoy flowers online, regardless of their abilities or technology. Thank you for supporting our commitment to inclusivity, and for trusting Thornton Heath Florist to deliver joy to you and your loved ones.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
